Our gift certificate is the perfect way to bring joy to your loved ones and friends, allowing them to choose their favorite jewelry.
The certificate is valid for all products on our website.
Validity period - 6 months from the date of purchase.
Delivery methods:
1. Immediate delivery: The certificate is sent to your email as a PDF file after purchase.
2. Physical certificate:
• Available at the brand's studio.
• Delivered by Nova Poshta in gift packaging.
How to use a gift certificate?
1. Choose the desired jewelry on our website.
2. Proceed to checkout.
3. In the field Promo code, enter the unique code from the gift certificate.
4. Click "Apply", and the amount of the certificate will be automatically deducted from the total cost of the order.
5. If the order amount is more than the face value of the certificate, you have the option of a convenient payment method.
Return policy
Unfortunately, gift certificates are not refundable or exchangeable. We guarantee that the code will be active and valid until the expiration date (6 months).
Frequently asked questions (FAQ)
How fast will I receive the certificate?
Immediately. A gift certificate in PDF format will be sent to your email within a few minutes after purchase.
Can I use the certificate several times?
No, the certificate is used once.
Can I return the gift certificate?
No, gift certificates cannot be returned or exchanged.
What should I do if the promo code does not work?
Please contact our support team at: hello@lutiki.com.
As soon as possible, we will help you resolve the issue.
